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Privacy Policy

Last updated: July 6, 2026

This Privacy Policy describes how Licensing Unlimited LLC ("we," "us," or "our"), operating Agency OS, collects, uses, and protects information about you when you use our platform at aos.agencythinktank.com ("the Service").

1. Information We Collect

We collect the following types of information:

  • Account information: Your name, email address, and agency name when you create an account.
  • Financial data: Revenue, expense, and invoice data pulled from connected accounting platforms (QuickBooks, Xero) at your direction.
  • Content data: Social media content you generate, edit, and approve within the platform.
  • Integration data: Data from third-party services you connect, including Xero, QuickBooks, Slack, Shopify, Stripe, Facebook, Instagram, LinkedIn, Threads, and YouTube.
  • Advertising and analytics performance data: If you connect advertising or analytics accounts, we retrieve read-only performance metrics (such as impressions, clicks, spend, conversions, and sessions) from Google Ads, Google Analytics 4, and Meta (Facebook/Instagram) ad accounts that you authorize via OAuth. We retrieve aggregated campaign metrics only — never ad account login credentials, audience lists, or end-customer personal information.
  • Usage data: How you interact with the Service, including pages visited, features used, and actions taken.
  • Communications: Messages and notifications sent through the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Generate AI-powered content based on your preferences and voice samples
  • Display financial analytics and insights from your connected accounting platforms
  • Display advertising and analytics reporting from ad and analytics accounts you connect
  • Send notifications and communications related to your account and content
  • Authenticate your identity and maintain account security
  • Respond to your support requests
  • Comply with legal obligations

3. Third-Party Services

We integrate with and share data with the following third-party services to operate the platform:

  • Supabase — Database and authentication (hosted on AWS)
  • Anthropic — AI content generation
  • Resend — Email delivery
  • Xero — Accounting data integration
  • QuickBooks (Intuit) — Accounting data integration
  • Slack — Notification delivery
  • Facebook / Instagram (Meta) — Social media integration
  • LinkedIn — Social media integration
  • Threads (Meta) — Social media integration
  • YouTube (Google) — Social media integration
  • Google Ads (Google) — Read-only advertising performance reporting
  • Google Analytics 4 (Google) — Read-only website analytics reporting
  • Meta Marketing API (Meta) — Read-only advertising performance reporting
  • Shopify — Store sales reporting (aggregate totals only)
  • Stripe — Subscription billing

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Data retrieved from Google or Meta advertising and analytics APIs is used solely to display reporting to the account owner who authorized the connection. It is never sold, never shared across customer accounts, never used for advertising targeting, and never used to train AI models.

We only share data with these services as necessary to provide the features you use. We do not sell your data to third parties.

4. Data Storage and Security

Your data is stored securely using Supabase, hosted on Amazon Web Services (AWS). We implement industry-standard security measures including encryption in transit and at rest, row-level security policies, and access controls. OAuth tokens for connected platforms are encrypted at rest and are never exposed to your browser. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete your data within 30 days, except where we are required to retain it by law.

6. Your Rights and Data Deletion

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Disconnect any third-party integrations at any time
  • Export your data in a portable format

To exercise any of these rights, contact us at support@agencythinktank.com.

Deleting connected platform data: To delete data we have retrieved from a connected platform (including Google Ads, Google Analytics, or Meta), go to Settings → Integrations in Agency OS and disconnect the integration — this immediately revokes our access and deletes stored tokens — or email support@agencythinktank.com with the subject "Data Deletion Request." We delete all associated platform data within 30 days and will confirm when complete.

7. Cookies

We use cookies and similar technologies to maintain your session and preferences. We do not use cookies for advertising or tracking across third-party websites.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Licensing Unlimited LLC
Operating as Agency OS
Maryland, United States
support@agencythinktank.com

© 2026 Licensing Unlimited LLC · Terms of Service